Right On Queue

Accelerate the Call Center

Scalable Call Queuing from Telestax allows the communications industry to expand call and contact center services.

Call Queuing is a cloud-based solution that places callers in a queue while contact center agents are busy with other customers.  The queued calls are distributed to the next available agent in the order received, allowing businesses to serve customers promptly and efficiently.

With bring your own carrier (BYOC) options, providers can leverage their own numbers to get started quickly, offering this critical functionality to enterprise customers so they can:

MAXIMIZE CALL CENTER RESOURCES

CUT COSTS ASSOCIATED WITH LONG HOLD TIMES

IMPROVE CUSTOMER EXPERIENCE

MAXIMIZE CALL CENTER RESOURCES

CUT COSTS ASSOCIATED WITH LONG HOLD TIMES

IMPROVE CUSTOMER EXPERIENCE

Call Queuing Video Preview

5 Key Advantages of Telestax Call Queuing

1
Critical Call Center Services
Enable the high-demand contact center functionality of call queuing.
2
Restcomm APIs
Extend capabilities of the Restcomm platform with call queuing included for current customers.
3
Accelerated Deployment
Cut launch time from days to hours at a cost that allows any size business to enter the market with ease.
4
Unlimited Scalability
Set up call queues for multiple business segments or departments.
5
Bring Your Own Carrier (BYOC)
Reduce costs and enable better delivery rates by using your own phone numbers.

Get Started Today.

Existing Customers

Log into the portal to use Telestax Call Queuing today.

New Customers

Sign up for a Restcomm Cloud account by visiting the signup page or contact sales@telestax.com to learn more, or to request a demo.

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