Podcast: Telestax Introduces CPaaS Whitelabel Feature for Restcomm
At the recent Cloud Communications Alliance event in Washington D.C., held on September 11-12, Telecom Reseller talked with Telestax VP of Marketing, Veena Vadgama about the new Restcomm Whitelabel Feature.
The Whitelabel Feature allows service providers to customize their Restcomm customer-facing portal and product documentation, saving weeks to months of time in deploying new CPaaS products and services.
“We are here to make service providers successful,” says Vadgama. “Enterprises want one stop shopping.” With this announcement, service providers can deliver CPaaS products, in addition to their current services, under their own label. Vadgama also discusses the Telestax CPaaS playbook, a roadmap for service providers to train their teams to better match customer needs and expectations.
Also covered are the real-world possibilities this Programmable SMS enables, especially in the area of developing greater customer interactions and real time communications as text notification becomes a customer expectation.