SMS for Microsoft Teams

Big Teams Benefits

Serving over 115 million daily active users, Microsoft Teams is a unified communications platform that allows organizations to improve collaboration, connect in real-time, conduct meetings, and track conversations. However, users are frequently challenged by the inability to send texts easily from within Microsoft Teams.


With Message Exchange, communications providers can enable any Microsoft Teams user with a business phone number to send and receive SMS messages within the application, eliminating the need for employees to send SMS to contacts from a personal cell phone or third-party application.


Companies gain immediate advantages across departments by adding SMS functionality into their Microsoft Teams platform. For example:

IT TEAMS

With Message Exchange, all conversations are saved within the Teams system, not held in disparate areas.

HUMAN RESOURCES

If an employee leaves a company, the SMS communications are saved within company servers, not on a personal device.

COMPLIANCE

With Message Exchange, IT can track conversations to ensure compliance and security of conversations.

IT Teams

IT TEAMS

With Message Exchange, all conversations are saved within the Teams system, not held in disparate areas.

HUMAN RESOURCES

If an employee leaves a company, the SMS communications are saved within company servers, not on a personal device.

COMPLIANCE

With Message Exchange, IT can track conversations to ensure compliance and security of conversations.

The result is improved communications with customers, internal employees, and partners with an added layer of security and accountability associated with keeping interactions within a single platform.

Main Screen Microsoft Teams

Message Exchange for Teams Features

1
Intuitive Management Console
Manage mappings from a user-friendly interface that supports mobile screens and can be translated locally.
2
Phone Number Provisioning
SMS enable an existing number, leverage direct routing to offer SMS on top of SIP trunking, and more to maximize value.
3
Call Record Access
Sort by enterprises, errors, mappings, or messages for billing purposes. Analyze call data records to determine charges.
4
Bring Your Own Carrier
Benefit from the option to bring your own carrier, giving providers a choice to use their own SMS-enabled numbers.

Get Started Today.

Existing Customers

Log into the portal to use the Message Exchange application today.

New Customers

Sign up for a Restcomm Cloud account by visiting the signup page or contact enterprisemarketing@mavenir.com to learn more, or to request a demo.

Get awesome content in your inbox every week.

Give it a try. It only takes a click to unsubscribe.