Use Cases

CPaaS Makes it Work.

From auto repair shops to premier healthcare facilities, more and more businesses are discovering the benefits of CPaaS.

Financial
Boost account security, deliver convenient communications options.

Secure account access with two-factor authentication (2FA).

Simplify transactions using IVR and SMS with the benefit of artificial intelligence (AI) and natural language processing (NLP).


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Travel & Hospitality
Protect user information and clear the way for a world-class experience.

Ensure secure account access with two-factor authentication (2FA).

Increase customer convenience by leveraging IVR and SMS for air travel, dining, lodging, and more.


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Call Center
End the automated system loop with intuitive IVR and call routing.

Authenticate user identity quickly and securely with one-time password (OTP).

Speed issue resolution with IVR, SMS, and call routing.


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Services
Simplify appointment scheduling, speed customer satisfaction.

Boost sales, reduce no-shows and cancellations with intelligent appointment scheduling.

Utilize IVR and SMS to effectively communicate with customers via their preferred channels.


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Online Marketplace
Add key capabilities, provide shoppers with more ways to browse and buy.

Add security to online retail options with two-factor authentication (2FA).

Deliver convenient communication options like IVR and SMS for special offers, shipping information, and more.


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Healthcare
Ensure privacy while providing tools to improve patient data.

Validate medical records and remote care access with 2FA to ensure patient privacy.

Reduce no-shows and improve communication with intelligent appointment scheduling.


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